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1) International Bureau Guide grants right to change the visits/ excursions.
Any logistic or organisations problems, which are not caused by the customer, should be said to
us.
2) The reservation doesn�t count as a contract
3) International Bureau Guide grants a right to cancel the contract in case of outstanding payment.
4) The confirmation of the order should be sent with the invoice of International Bureau Guide per email o fax.
5) The prepayment by transfer or paying by credit card is required by International Bureau Guide.
6) The cancellation of tourist guide which happens within of
48 hours before the start of the guided tour has to be paid in the same amount.
7) The same rules count for the travel guide, who has been cancelled. He has to be paid as if he had worked.
8) In case of not being informed about the delay of the customer, the travel guide have to wait 30 minutes in the meeting point. Also in this case
his will be paied.
9) The tourist informant exists only in Catalonia.
10) The travel agencies which contracts a travel guide has to include the attraction and sightseeing tour on paper. As well as takes the responsibility for the quality of the tourist guide.
Click here: tourist guide and them competence
11) The customer or the travel guide defines the contract rules.
12) In case of misunderstanding or questions please contact the forum of Barcelona
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